Cookie Policy

Last updated: May 21, 2026

This Cookie Policy explains how FieldDoc AI ("FieldDoc AI," "we," "us," or "our") uses cookies, browser storage, local storage, IndexedDB, and similar technologies when you visit our website, use our mobile/PWA application, or access our related services (collectively, the "Service").

This Cookie Policy should be read together with our Privacy Policy and Terms of Service.

1. What Are Cookies and Similar Technologies?

Cookies are small text files placed on your device when you visit a website or use an online service. Cookies and similar technologies help websites and applications remember information, keep users signed in, improve performance, secure accounts, and understand how services are used.

FieldDoc AI may also use other browser-based storage technologies, including local storage, session storage, and IndexedDB. These technologies may store app-related information on your device, such as session details, preferences, temporary app data, or saved manual offline drafts.

2. How We Use Cookies and Similar Technologies

We use cookies and similar technologies to operate, secure, improve, and support FieldDoc AI.

Strictly Necessary Technologies

These are required for the Service to work properly. They may be used to:

• Keep you signed in

• Authenticate your account

• Protect account security

• Maintain app sessions

• Support routing and core app functionality

• Help process payment or document workflows

• Prevent unauthorized access or abuse

Because these technologies are necessary for the Service to function, disabling them may prevent FieldDoc AI from working properly.

Preferences and App Settings

We may use cookies or browser storage to remember certain settings and preferences, such as:

• UI preferences

• Saved filters or sorting choices

• App settings

• Document workflow preferences

• Other user experience improvements

These help make the Service easier to use and reduce the need to re-enter the same information.

Analytics, Performance, and Error Monitoring

We may use Google Analytics to help us understand website traffic, product usage, performance, and user experience. Google Analytics may use cookies or similar technologies to collect information about how users interact with our website and Service, including pages visited, browser and device information, approximate location, referring pages, and usage activity.

We may use cookies or similar technologies to understand how users interact with FieldDoc AI, diagnose problems, and improve reliability. This may include information about:

• Feature usage

• Pages or screens viewed

• Device and browser type

• App performance

• Errors, crashes, or failed requests

• General usage trends

We use this information to improve the Service, troubleshoot issues, and make FieldDoc AI more reliable.

Local Storage and Offline Drafts

FieldDoc AI may use local browser storage, including IndexedDB, to support limited offline functionality. For example, if you create and save a manual draft while offline, the draft may be stored locally on your device and synced when you reconnect.

Local storage may be affected by your browser settings, device settings, storage limits, app removal, clearing browser data, or operating system behavior. FieldDoc AI does not guarantee that locally stored offline data will always remain available.

3. Third-Party Services

FieldDoc AI may work with third-party service providers that use cookies or similar technologies to help provide the Service. These may include providers for:

• Authentication

• Cloud hosting and database infrastructure

• Payment processing

• Email delivery

• Analytics

• Error monitoring

• Security and fraud prevention

• AI and transcription infrastructure

For example, Stripe or Square may use cookies or similar technologies on their own payment pages or checkout flows. Those third-party services are governed by their own privacy policies and cookie practices.

We are not responsible for the privacy or cookie practices of third-party websites or services that we do not control.

4. Payment Provider Cookies

If you or your clients use a payment link generated through FieldDoc AI, the payment may be processed through a third-party provider such as Stripe or Square. These providers may use cookies, browser storage, device information, or other technologies for fraud prevention, payment processing, security, analytics, and compliance.

FieldDoc AI does not control all cookies or tracking technologies used by third-party payment providers on their own websites or payment pages.

5. Managing Cookies

Most browsers allow you to control or block cookies through browser settings. You may also be able to clear local storage, session storage, or other site data through your browser or device settings.

If you disable or delete cookies or browser storage, some parts of FieldDoc AI may not work properly. This may affect features such as:

• Signing in

• Staying logged in

• Account security

• Saved preferences

• Offline manual drafts

• Payment flows

• Document workflows

• App performance and reliability

6. Do Not Track

Some browsers offer “Do Not Track” signals. FieldDoc AI may not respond to Do Not Track signals unless required by applicable law. We may provide other privacy controls or cookie preference options if required or appropriate.

7. No Sale of Personal Information

We do not sell your personal information.

If we use non-essential tracking technologies in the future that require consent or opt-out rights, we may provide a cookie banner, preference center, or other controls to help you manage your choices.

8. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. If we make changes, we will update the “Last updated” date above. Your continued use of the Service after changes are posted means you accept the updated Cookie Policy.

9. Contact Us

If you have questions about this Cookie Policy, contact us at:

FieldDoc AI
Attn: Privacy
Email: support@fielddoc.ai
Mailing Address: 1656 Meriden-Waterbury Turnpike #1002, Milldale, CT 06467